System Administrator Levels

Level1 Jr. - Entry level technical support (Email, Web Scripting, Database and Hsphere Support without Server Access)

Level1 Sr. - Advanced level technical support (Email, Web Scripting, Database and Hsphere Support with Mail Server logs and mail queue access)

level1: mail server access

Level2 Jr. - Shared hosting server access in relation with mail, web and database server problems.

level2jr: mail, database and web server user access

Level2 Sr. - Shared and Dedicated hosting server monitoring and maintenance

level2sr: mail, database and web server user access

Level3 Jr. - Shared and dedicated hosting server configuration with Hsphere cluster server access for maintenance

wsiadmin and root: mail, database, web and hsphere user access with configuration and maintenance only.

Level3 Sr. - Shared, Dedicated and Hsphere Cluster server installation, configuration and maintenance

wsiadmin and root: mail, database, web and hsphere user access with configuration, maintenance and installation.